This is our fourth Logistics Leader Award in the seven years we have participated in the survey and constantly been on top of the list. Aside from the assessment of our business experience and credibility as well as the adequate price-quality ratio, what is of key importance for our market standing is the assessment of how comprehensive our services are, and how far geographically our deliveries reach. The consistency with which we meet demanding delivery service quality indicators is a precondition of our considerable position on the market. It is the comprehensive nature of our services, aside from the timeliness of our deliveries, that customers currently believe to be the dominant criterion in selecting a logistics partner, and that was decisive in receiving this award.
Many business management factors are subject to assessment: the company’s competitive potential, the comprehensive nature of logistics services, the satisfaction of adopted standards in logistics services, the service standard as viewed by key customers, the service standard as viewed by customers in general, the position of the company as a market leader in the view of key customers, and the position of the company as a market leader in the view of customers in general.
Logistics Operator of the Year is a logistics operator customer satisfaction survey which yields objective information on the scope and quality of logistics services offered on the market. The survey has been carried out for twenty years by Data Group Consulting and the publisher Eurologistics.
The survey aims at providing market participants with knowledge on the customers’ expectations and the quality of their logistics services. The survey is used to develop a list of companies which enjoy the customers’ trust the most. The ranking promotes top-quality logistics services.
