Home / Privacy Policy

INTRODUCTION


This Privacy Policy sets forth the methods in which we collect, process and secure your personal data. The Policy also explains the principles and purposes for which the data is obtained.


We process your personal data in accordance with applicable legal regulations, including, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (“GDPR”) and the act of 10 May 2018 on the protection of personal data (“Act”).


 

WHO IS THE CONTROLLER OF YOUR PERSONAL DATA?


The entity that controls your data, i.e. the entity that decides on how your personal data will be used, is VGL GROUP sp. z o.o. with its registered office in Gdynia, (al. Zwycięstwa 237/7, 81-521 Gdynia) entered in the Register of Entrepreneurs maintained by the District Court Gdańsk-Północ in Gdańsk, 8th Commercial Division of the National Court Register under entry number 0000417172, REGON [National Official Business Register]: 221639656, NIP [taxpayer identification number]: 5862276582, share capital: PLN 505,000.00.


 

HOW TO CONTACT US


Write to us or call us:
Mailing address: VGL GROUP sp. z o.o., al. Zwycięstwa 237/7, 81-521 Gdynia, Poland
email: info@vgl-group.com
Phone: +48 58 735 95 00.
We have a Personal Data Protection Officer, who can be contacted directly at biuro@abi-info.pl.


 

HOW DID WE OBTAIN YOUR DATA?


The personal data we collect was obtained directly from you or form publicly available sources.


 

WHAT TYPE OF DATA DO WE PROCESS?


We collect the following data: Your first name and surname, address, email address, phone number and other contact details as well as the business name, position in the company, the company's address and email address and the phone number (in the case of companies).


If legal regulations so require, we may request that you provide us with other data that are necessary, for example, for accounting or tax purposes.


We do not process special categories of personal data that disclose one’s racial or ethnic origin, political opinion, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning one’s health condition, sexuality or sexual orientation. Please do not provide us with such data.


 

WHAT ARE THE PURPOSES AND LEGAL GROUNDS FOR THE PROCESSING OF YOUR PERSONAL DATA?


We process your personal data because it is required for the performance of the contract that we concluded with you, or for the actions to be taken before the contract is concluded, including the handling of reports and enquiries that you send, or the handling of complaints, if you file a complaint.


Additionally, legal regulations require that we process your personal data to ensure compliance with statutory obligations imposed upon us, for example, accounting and tax obligations.


We also process your personal data for the purposes listed below pursuant to our legitimate interest which is based on determining the quality of customer service, ensuring IT security, marketing of our services directed to clients, establishing and asserting claims or protecting against claims, storage of data for archiving, analytical, statistical and evidence purposes (if facts need to be shown) and to ensure accountability.


In other cases, your personal data are processed providing you give your consent.


 

MARKETING


We process your personal data to perform marketing activities, the legal grounds for which are our legitimate interest. Such marketing actions may be, in particular, on the basis of displaying marketing content, sending messages about our products, services, campaigns, promotions, competitions and client satisfaction surveys, or undertaking other actions related to direct marketing of goods and services (sending commercial communications via electronic mail or telemarketing).


If you consented to receiving commercial communications via email, text message and other means of electronic communication, your personal data will be processed in order to allow such communications to be sent, as specified in your consent. You have the right to object, at any time, to the processing of your personal data for the purposes of direct marketing.


 

ARE YOU OBLIGED TO PROVIDE US WITH YOUR PERSONAL DATA?


The provision of your personal data, including the data that is marked as mandatory in the contact form, is voluntary. However, it is necessary to perform the actions referred to in the What are the purposes and legal grounds for the processing of your personal data? section.


If you don’t provide us with the required information, we may be unable to conclude the contract with you, to provide you with our services or to take any other actions at your request.


 

WHAT ARE YOUR RIGHTS CONCERNING THE PROCESSING OF YOUR PERSONAL DATA?


With regards to the processing of your personal data, you have the right to access the content of the data and receive copies thereof, to correct the data, to erase the data (“the right to be forgotten”), to restrict the processing of data, to object against the processing of data and to data portability.


If the data is processed based on giving your consent, you have the right to withdraw the consent at any time. However, the processing of data that took place before the consent was withdrawn remains legal.


You have the right to object to the processing of your data for the purposes indicated above at any time. We will cease to process your data for such purposes, except for cases in which it is possible to show that there are significant legitimate grounds that override your interests, rights and freedoms, or if the data is necessary for possible establishment, assertion or defence against claims.


 

RIGHT TO LODGE A COMPLAINT


If you think that the processing of your personal data violates the provisions of the GDPR, you have the right to complain to the competent supervisory authority of your state or the location in which the alleged violation took place. In Poland, the supervisory authority is the President of the Personal Data Protection Office, mailing address: Stawki 2, 00-193 Warsaw.


 

WHO DO WE MAKE YOUR PERSONAL DATA AVAILABLE TO?


Your personal data will be transferred to third parties only if it is necessary for the performance of the contract or undertaking other actions at your request based on our statutory obligation, our legitimate interest or if you had previously consented to such a transfer.


The entities that receive your data may be our authorised employees and collaborators, external service providers, including our authorised partners and subcontractors engaged in the process of performing the contract concluded with you, IT system providers, entities that provide IT services, accounting, legal, consultancy, analytical and marketing services, postal service operators and couriers, electronic payment system operators and banks within the scope of processing payments and authorities authorised to receive personal data under valid legal regulations.


Moreover, if our legitimate interest arises, your personal data may be transferred within our group of companies.


TRANSFERRING PERSONAL DATA TO THIRD COUNTRIES AND INTERNATIONAL ORGANISATIONS


Your personal data may be stored and processed in any country in which we have organisational units, or in which we engage service providers.

If the data is to be transferred to third countries (outside of the European Economic Area), which the European Commission regards as countries that do not ensure an appropriate level of data protection, we guarantee that the conditions allowing the transfer of data, provided for in the GDPR, will be met by, among others, introducing appropriate measures such as standard contractual clauses approved by the European Commission, in order to protect your data.

Your personal data will not be transferred to any international organisations.

 

HOW LONG TO WE STORE YOUR PERSONAL DATA FOR?


Your personal data will only be stored for a period required for the fulfilment of the processing purposes referred to in the What are the purposes and legal grounds for the processing of your personal data? section. After that period lapses, we will permanently erase or destroy your data.

The retention period of your personal data is determined on the basis of the following criteria: The period required for the provision of our services and assurance of the necessary customer service, legal regulations that may oblige us to process the data for a specified period of time, the period required to protect our interests, in particular the period of limitation of any possible claims, or the period for which the consent was granted.

 

COOKIES


Most websites save small amounts of information about your activity on the website. That information has the form of a small text file that is known as a cookie. A cookie usually contains the name of the website from which it originates, its lifespan (the period for which it exists) and a randomly generated unique number used to identify the browser from which the visitor connected to the website.

We care to ensure that your experience with our website is comfortable and so we must inform you that the website runs optimally when using cookies. Thanks to cookies, the website remembers you and facilitates your experience when you return to it. Cookies also allow us to identify and fix errors.

Cookie files are stored on your device (the device that you use to browse our website), depending on their intended purpose, until you close the browser (so-called session cookies) or until cookies are deleted from the device's memory (so-called persistent cookies).

Our website uses the following types of cookies: Strictly necessary cookies, which make it possible to use the services available on the website, for example, authentication cookies which are used for services that require authentication, safety cookies, for example, cookies used to detect breaches concerning authentication, performance cookies that allow us to gather statistical information about how visitors use our website, functionality cookies, which save your settings and interface personalisation, for example your selected language.

 

HOW TO MANAGE COOKIES


You can personally change cookie settings at any time by defining their conditions of storage and access to your device. You can do so by changing the settings of the web browser you are currently using or service configuration (e.g. you can refuse consent when the application on our website asks you for it). In particular, the settings of your browser may be changed to block cookies from being automatically enabled or to inform you each time cookies are saved on your device. Detailed information about the option and methods of enabling cookies is available in the software (web browser) settings.

Remember that if you disable cookies, some functions of our website may not be available or their use may be significantly hindered.

 

DO WE PROCESS YOUR PERSONAL DATA AUTOMATICALLY?


Your personal data will not be processed automatically, which includes profiling.

 

CHANGES TO THE PRIVACY POLICY


We reserve the right to change the above Privacy Policy. Following the change, the updated Privacy Policy will be published on our website with a new date. The last update took place in June 2019.